Vonage V-Portal Web User Interface

• Introduction to the Web UI
• Basic Setup
• Advanced Setup
• Help
• Status

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Introduction to the Web UI

• Click the button
• Remain inactive for a period of 10 minutes
• Close your browser window

Basic Setup

• Basic Setup
• Advanced Setup
• Help

Basic Setup

• Connect to the Internet
• Local Network Setup
• Password
• Save & Import Configuration

• you change your ISP
• your ISP changes the way you connect to the Internet
• you install a router in your home
• you take your device to a different location

• Enter the MTU Size** (optional).  If no value is entered, the default value will be used. We recommend using the default value unless your ISP or Vonage Customer Care has asked you to change it.
• Click the Apply button
• The V-Portal will restart. (You donít have to do anything, except please be patient and wait until the V-Portal completes its startup sequence. The V-Portal is ready to make calls when you see the phone icon.

• Subnet Mask
• Default Gateway
• Primary DNS
• Secondary DNS

• Enter the following information obtained from your ISP:
  • IP Address
  • Subnet Mask
  • Default Gateway
  • Primary DNS
  • Secondary DNS
• Enter the MTU Size** (optional). If no value is entered, the default value will be used. We recommend using the default value unless your ISP or Vonage Customer Care has asked you to change it.
• Click the Apply button.
• The V-Portal will restart. (You donít have to do anything, except please be patient and wait until the V-Portal completes its startup sequence. The V-Portal is ready to make calls when you see the phone icon.

• Enter the PPP User Name and PPP Password you need to access your DSL connection. If you do not remember this information you will need to contact your ISP.
• Be sure the Enable PPPoE Keep-Alive drop down field is set to the default value of Enable.
• Specify a Keep-Alive Period in seconds. The Keep Alive Period specifies how long the Vonage device should keep the PPPoE session active when you are not connected to your ISP provider. We recommend leaving this at the default setting of 30 seconds.
• Enter the MTU Size** (optional). If no value is entered, the default value will be used. We recommend using the default value unless your ISP or Vonage Customer Care has asked you to change it.
• Click the Apply button.
• The V-Portal will restart. (You donít have to do anything, except please be patient and wait until the V-Portal completes its startup sequence. The V-Portal is ready to make calls when you see the phone icon.

Local Network Setup

• Select the Yes radio button associated with the DHCP Server field.
• DHCP Server Address: By default, the DHCP Server Address is 192.168.15.1. We recommend not changing the default.
• DHCP Server Subnet Mask: The default DHCP Server Subnet Mask is 255.255.255.0. We recommend not changing the default.
• Specify the range of IP addresses to use.
  • The Starting Local Address specifies the value for the DHCP server to start with when assigning IP address.
  • The Ending Local Address specifies the last IP address that can be defined.
• Specify the Lease Time.
  Lease time is the amount of time that a computer or device on a network will be allowed connection to the router using their current IP address. When the lease time expires, a new dynamic IP address will automatically be assigned by the DHCP server. The Lease Time is specified in days, hours and minutes. We recommend using the default value of 7 days.
• Click the Apply button.
• The V-Portal will reboot.

• Select the No radio button associated with the DHCP Server field.
• Click the Apply button.
• The V-Portal will reboot.

Password

• Simply enter a new password in the Password field.
  A valid password has between 5 and 8 alphanumeric characters. Special characters and spaces are not permitted.
• Re-enter that same password in the Re-Enter New Password field.
• Click the Apply button.

Save & Import Configuration

• If you will be using your Vonage device in different locations
• In the event you need to perform a reset of the device (either by pressing the reset button on the back of the device or via the Factory Defaults page of the Web UI)

• Click on the Save button. The Save As window will be displayed.
• Enter a File name (or use the default) and click Save.

• Click on the Browse button. The Choose file window will be displayed.
• Locate the file you want to restore and click on the Open button. The filename will appear in the Enter Filename field.
• Click on the Restore button.
• A message will appear indicating the import was successful.

Advanced Setup

• Port Settings
• Ethernet Options
• Filtering
• Parental Controls
• Network Options
• Firewall Logs
• Factory Defaults
• QoS

Port Settings

• Port Forwarding
• Port Triggering
• DMZ Host

Service	Protocol	Port Number
HTTP	TCP	80
FTP	TCP	21
TFTP	UDP	69
SMTP	Both	25
POP3	TCP	110
NNTP	TCP	119
Telnet	Both	23
IRC	TCP	194
SNMP	Both	161
Finger	TCP	79
Gopher	TCP	70
Whois	TCP	43
Rtelnet	TCP	107
LDAP	Both	389
UUCP	TCP	540

• Enter the Local IP Address
  The Local IP Address is the destination IP address. It is the private IP address of the computer that is hosting the service/application.
• Enter the Start Port.
• Enter the End Port.
  NOTE: You can enter a single port or a range of ports to forward to a computer on your LAN. To specify a single port, enter the same port number in the Start Port and End Port fields.
• Select the appropriate Protocol used to access your hosting service TCP, UDP or Both
• Click on the Enable checkbox to activate the Port Forwarding rule.
• Click Apply

• Trigger Range:
  Enter the Start Port and End Port. These ports will be monitored for outgoing traffic and when detected will trigger the opening of the Target Range ports to allow incoming traffic to those ports.
• Target Range:
  Enter the Start Port and End Port. These ports will be opened to allow incoming traffic when outbound data activity is detected on the Trigger Range ports.
• Select the appropriate Protocol used TCP,UDP or Both
• Click on the Enable checkbox to activate the Port Triggering rule.
• Click Apply

• Enter the DMZ Address, the IP Address of the device you want to have complete access to and from the Internet.
• Click Apply

Ethernet Options

• Click on the MAC Cloning checkbox field
• Click Apply.
• The MAC Address that was copied or cloned onto your V-Portal will be displayed in the Cloned MAC Address field.

• Enter the MAC address of the device that is registered with your ISP in the Spoofed MAC Address field
• Click Apply.

Filtering

• IP Filtering
• MAC Filtering
• Port Filtering
• Web Content Filter

• Enter the Start Address
• Enter the End Address. If you are only restricting access for a single device, the End IP address will be the same as the Start IP address.
  NOTE: You only need to enter the last part (octet) of the IP address. The other 3 octets of the IP address are automatically filled in for you.
• Check the Enabled box
• Click the Apply button.

• Uncheck the Enabled box next to the IP address of the device you want to restore access for
• Click the Apply button.

• Enter the MAC address. If you want to restrict access to more than one device you can enter multiple MAC addresses.
• Click the Apply button.

• Enter the Start Port
• Enter the End Port. If you restricting access from a single port. The End Port will be the same as the Start Port.
• Select the appropriate Protocol, TCP, UDP or Both
• Click on the Enabled checkbox to activate the Port Filtering rule.
• Click the Apply button.

• Filter Java Applets
  Java Applets are small programs written in the Java programming language that are often run on websites to provide functionality not available in HTML. If you block Java Applets from running you may not have access to applications that use it. The V-Portal does not detect and block Java Applets that are part of compressed web pages.
• Filter Cookies
  Cookies are data stored on your computer every time you visit an Internet site. This information is saved and used by the web site the next time you visit. It can be used to store such things as preferences, shopping cart information or login information.
• Filter ActiveX controls
  Like Java Applets, ActiveX is a programming language used for web sites. If you block ActiveX controls from running you risk not having access to web sites that use it.
• Filter Popup Windows
  Like Java Applets and ActiveX controls, pop up windows are usually associated with visiting Internet sites. They are secondary windows that appear (ìpop upî) in your web browser and are often used in online advertising.
• Filter Proxy
  A proxy is a computer that acts as a bridge between two other computers that use different standards, formats, or protocols.
• Block Fragmented IP Packets
  This option prevents all fragmented IP packets from passing through the firewall. When the Blocked Connections option is selected on the Firewall Logs page and this option is selected, all fragmented IP packets will be logged.
• Port Scan Detection
  A port scan is a procedure used by computer hackers to determine what ports are open or in use on a network. Using this information the hacker can then attack the ports that are open and try to gain access to your LAN. This option detects and blocks port scan activity originating on both the LAN and the Internet. When the Blocked Connections option is selected on the Firewall Logs page and this option is selected, all port scan activity will be logged.
• IP Flood Detection
  An IP Flood is when a user or group of users intentionally causes an inordinate amount of data to be sent to one particular IP Address. This option detects and blocks packet floods originating on both the LAN and the Internet.
• Firewall Protection
  A firewall is a protective barrier between your computer and the Internet. The firewall helps to guard your computer against malicious users and computer viruses. We recommend always leaving this option enabled.

• Click the Enable box next to the associated feature.
• When you have chosen all the features you want, click the Apply button.
  All of the settings you have chosen will be activated immediately.

Parental Controls

• Enter the name of the User in the text box field next to the Add User button.
• Click the Add User button. The new User name will now appear in the User Settings drop down list. A maximum of 8 users can be added.
  NOTE: When you add a User a Content Policy of the same name is automatically created for that user.
• Click the Enable box next to user name.
• Enter a password for this user in the Password field. A valid password will have between 5 and 8 alphanumeric characters. Special characters and spaces are not permitted.
• To confirm the password you have chosen, re-enter the password in the Re-Enter Password field.
• If you want this user to have unrestricted Internet access, click the Enable checkbox associated with the Trusted User field. The person will have access to all Internet content.
• Enter the Session Duration. The Session Duration is the amount of time a user has access to the Internet once they login. When the time period expires, the user will be required to login again.
• Enter the Inactivity time. If there is no Internet activity for the amount of time specified in the Inactivity timer field, the user will need to login again before being able to access the Internet.
• Click the Apply button.
• If you'd like to associate a specific computer with a user you can enter the MAC address of the computer in the Trusted Computer area. By associating a computer with a particular user, you eliminate the need for the user to login. All parental controls assigned to the user will still be in effect, the user will just not need to login. This option is especially useful if computers are not shared among members of the household. A maximum of 3 trusted computers can be added.
  
  NOTE: You can remove a trusted computer associated with a user.
  
• To remove a trusted computer:
  • Select the trusted computer entry you want to delete in the list in of Trusted Computers.
  • Click the Remove button.

• Click on the Parental Controls Tab.
  
• Activate Parental Controls by checking the Enable Parental Control checkbox and clicking the Apply button.
• When you added a User on the User Setup tab, a Content Policy for that user was automatically added. The Content Policy has the same name as the user. Select the Content Policy for the User you want to modify from the Content Policy List drop down field.

• Be sure the Allowed List Only checkbox is not checked.
• Enter the keyword you want to block and click the Add Keyword button. The Parental Control settings will block websites that contain the specified keywords in their URL (Uniform Resource Locator). In simple terms, the URL is what you type in the address bar of your browser. An example of a URL is http://www.vonage.com. A maximum of 50 keywords can be entered.
• If there are additional words you want to block, enter them one at a time into the box and click the Add Keyword button after each one.

• Be sure the Allowed List Only checkbox is not checked.
• Enter the domain name of the web site you want to block and click the Add Domain button.
• If there are additional web sites you want to block, enter the domain names one at a time into the box and click the Add Domain button after each one. A maximum of 16 domains can be entered.

• Be sure the Allowed List Only checkbox is checked.
• Enter the domain name of the website you want to permit access to and click the Add Domain button. In this mode, access to all websites other than those in the Allowed List will be blocked.
• If there are additional websites you want to permit access to, enter the domain names one at a time into the box and click the Add Domain button after each one. A maximum of 16 domains can be entered.

• Select the keyword or domain name you want to remove in the list in which it appears.
• Click the corresponding Remove Keyword or Remove Domain button.

• Enter the password in the Password box.
  A valid password will have between 5 and 8 alphanumeric characters. Special characters and spaces are not permitted.
• Re-enter the password din the Re-Enter Password field
• Enter how long you want to be able to access a site for after the password is entered into the Access Duration field.
• Click Apply.

• Click on the Parental Controls tab.
• Click on the Enable checkbox to uncheck it.
• Click on the Apply button.
• This will disable all parental controls and there will be no restriction on access to the Internet.

• Click on the User Setup tab.
• Using the User Settings drop down list, select the user you want to remove.
• Click on the Enable checkbox to uncheck it.
• Click on the Apply button.
  
  This will disable the parental controls for that particular user. They will have no access to the Internet. For example, let's assume you have two users defined in the User Setup tab, Jane and John, and that both users are Enabled. Let's also assume you have Parental controls enabled on the device. If you disable the user name Jane, she will no longer have any access to the Internet.

• Click on the User Setup tab.
• Using the User Settings drop down list, select the user you want to disable parental controls for.
• Click on the Remove User button.

• Login to the Web UI.
• From the home page click on the Advanced Setup tab.
• Click on the Parental Controls sub-menu. The Parental Controls screen is displayed. There are two tabs on the screen User Setup and Parental Controls.
• Click on the User Setup tab.
• Enter the User Name in the text field and click on the Add User button.
• 

• Click on the Enable checkbox next to the User name in the User Settings drop down list. Notice that when the Enable box is selected, the Password, Re-Enter Password, Trusted User, Session Duration and Inactivity time fields become active.
  
• Enter a Password for the user. We will enter vonage as the password.
• Confirm the password by entering it again in the Re-Enter Password field.
• Leave the Enable box for the Trusted User field unchecked. In this example we do not want the user to have unrestricted access to the Internet.
• Leave the default values for Session Duration and Inactivity time.
• Click the Apply button.

• Click on the Parental Controls tab.
• Click on the Enable Parental Control checkbox and click the Apply button. This enables the parental controls.
• For our example we'd like Child 1 to not have access to www.vonage.com and any web site that has the word "apple" in its domain name. Select Child 1 from the Content Policy List drop down list. Be sure the Allowed List Only checkbox is not marked. You will notice that when the Allowed List Only checkbox is not selected, the Block these Keywords and Block these Websites fields are active. The Allow these Websites field is grayed out. When the Allowed List Only checkbox is selected, then only the Allow these Websites field is active.
• Enter the word "apple" in the Block these Keywords text field and click the Add Keyword button.
• Similarly, enter vonage.com in the Block these Websites text field and click on the Add Domain button.
  

Network Options

• WAN Blocking - prevents your device (or any devices plugged into it) from being visible to the Internet.
• Ipsec PassThrough - enables IP Security protocol to be used through the device so that a VPN device (or software) on your LAN may communicate properly with the Internet.
• PPTP PassThrough - enables Point to Point Tunneling protocol to be used through the device so that a VPN device (or software) on your LAN may communicate properly with the Internet.
• Remote Configuration Management - allows the device to be accessed and configured from anywhere on the Internet by using the WAN IP address via port 8080. For example, if the IP address of the Internet port of your V-Portal is 11.22.33.44 then you could access the device remotely by typing http://11.22.33.44:8080 in the address bar of your Internet browser. You can find the Internet IP address of your device on the Status page or on the LCD menu.
• Multicast Enable - allows transmission of data packets to multiple destinations at the same time. This is similar to the way a hub functions.
• UPnP Enable - enables the Universal Plug and Play agent in the device. This option should be used if you are running an application on your LAN that requires UPnP.
• PPPoE PassThrough - allows PCs connected to your LAN to use the PPPoE client software provided by your ISP to connect to a PPPoE server on the Internet. By enabling PPPoE PassThrough you allow multiple users, each with their own PPP User Name and password, to share your DSL connection.
• Enable SSH - enables Secure Shell. SSH allows for advanced troubleshooting. This option should only be enabled under the supervision of Vonage Technical Support.

• To enable a Network Option, click the Enable box next to the appropriate option.
• Click on the Apply button.
• All the network options can be changed without rebooting the device.

• Select Enable from the DDNS Service drop down list
• Enter the User Name and Password associated with your DNS account
• Enter the Host Name
• Click the Apply button

Firewall Logs

• Blocked Connections
• Known Internet Attacks

• Enter the email address you want the alert sent to in the Contact Email Address field
• Enter the email account's associated SMTP (Outgoing) mail server address in the SMTP Server Name field. This is provided by your ISP.
• Click the Enable checkbox of the Email Alerts field.
• Click the Apply button

• Click the checkbox of the event you want to record in the Local Log.
• Click the Apply button

Factory Defaults

• Click the checkbox next to the Router Values field.
• Click the Apply button
• Wait for the device to reboot.
• You will now be able to log in to the device using the default user name and password.

Qos

• Downloading Files & Web Browsing
• Email
• Streaming Media
• VPN

1. Click on the checkbox labeled Enable QoS Priorities
2. Using the Priority scale, select a priority level for the application.
3. Click the Apply button.

1. You are having a problem with far end voice quality and
2. You know what your upstream link bandwidth is provided by your ISP.

1. Select Manual mode from Upstream Bandwidth drop down list. The Measured Upstream Bandwidth value is for informational purposes only and can not be edited.
   
2. Once Manual is selected, the Upstream Bandwidth drop down list will appear.
   
   
   Choose a value (in Kbps) for the Upstream Bandwidth from the drop down list. We recommend choosing a value closest to your ISP's advertised bandwidth.
3. Click the Apply button.

1. Click on the Add Rule button in the Priority Rules List section. The Add Priority Rule screen will appear.
   
2. Enter a name for the rule in the Name field. Note that rule names are case sensitive; for example Rule-1 and RULE-1 will refer to two different rules.
3. You can choose to define your rule using a source (LAN) IP address range or port range, or destination (WAN) IP address range or port range.
   
   Enter the appropriate information in the following fields:

• Source IP Address Range
  or
• Source Port Range
  or
• Destination IP Address Range
  or
• Destination Port Range

1. Click the Save button.
   

1. Click the Enable QoS Priorities checkbox (located at the top of the screen)
   
2. Click the Apply button.

1. Highlight the rule you want to edit in the Priority Rules List .
2. Click the Edit button. The Edit Priority Rule screen will be displayed.

1. Highlight the rule you want to delete in the Priority Rules List.
2. Click the Delete button.

Help

• Glossary
• FAQ
• Tips and Troubleshooting
• Contact Information

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Glossary

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FAQ

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Tips and Troubleshooting

Contact Information

Status Page

• Hardware Version: Displays the current hardware version of your V-Portal.
• Software Version: Displays the current version of the software your V-Portal is running.
• Internet Status: Indicates whether or not you are connected to the Internet. Possible values are Connected and Not Connected.
• Ethernet Status: Indicates whether or not you have something connected to the yellow Ethernet (LAN) port of the V-Portal. Possible values are Connected and Not Connected.
• Current Time: Displays the current time.
• Phone 1: Indicates whether or not the phone line is registered for use. A line is registered for use when it has been setup and has a phone number associated with it. Possible values are Enabled and Disabled.
• Phone 2: Indicates whether or not the phone line is registered for use. A line is registered for use when it has been setup and has a phone number associated with it. Possible values are Enabled and Disabled.
• Configuration Server: Indicates whether or not the device was able to successfully connect to the Vonage Configuration Server. This information may be useful to Vonage Customer Support team when troubleshooting a problem.
• Parental Control: Indicates whether or not the parental controls are enabled on the device.

• IP Address: The IP address assigned to the V-Portal.
• MAC Address: This is the MAC address of your V-Portal. If youíre MAC address is cloned or spoofed, that address is shown here instead.
• Subnet Mask: This is the Subnet mask assigned by your ISP.
• Router IP Address: The default Gateway IP address.
• Duration: Duration of the current lease given in days, hours and minutes.
• Expires: The day, date and time that the current lease expires. A lease is how long you have your current IP address before a new one is assigned.
• DNS Servers: The IP addresses of the Domain Name Service (DNS) servers used by your ISP.

• IP Address: The IP address assigned to the V-Portal.
• MAC Address: This is the MAC address of your V-Portal. If your MAC address is cloned or spoofed, that address is shown here instead.
• Subnet Mask: This is the Subnet mask assigned by your ISP.
• Router IP Address: The default Gateway IP address.
• DNS Servers: The IP addresses of the Domain Name Service (DNS) servers used by your ISP.

• IP Address: The IP address assigned to the V-Portal.
• MAC Address: This is the MAC address of your V-Portal. If your MAC address is cloned or spoofed, that address is shown here instead.
• Subnet Mask: This is the Subnet mask assigned by your ISP.
• Router IP Address: The default Gateway IP address.
• DNS Servers: The IP addresses of the Domain Name Service (DNS) servers used by your ISP.

Diagnostic Page

• Ping
• Traceroute
• V-Support
• GR-909 Test

Ping

• Enter the IP address you want to ping in the Target field.
• Specify the size of the packet, in bytes, you want to send in the Ping Size field.
• Specify the number of times you want to send a packet to the remote device in the Number of Pings field.
• Specify the time (in milliseconds) you want to wait between sending pings to the remote device in the Ping Interval field.
• Click on the Start Test button.

Traceroute

• Enter the destination you want to reach in the Target field. You can either specify an IP address or a domain name such as www.vonage.com.
• Enter the maximum number of hops the packet you are sending can take in the Max Hops field.
• Specify the size of the packet you want to send in the Data Size field. This is specified in bytes.
• Specify the port on your computer that you want to send the packet from in the Base Port field.
• Specify whether or not you want the Host name to be resolved to an IP address using the Resolve Host drop-down field. If you do not want to resolve the address select Off.
• Click on the Start Test button.

V-Support

• Select the test(s) to be performed by marking the corresponding checkbox.
• Click on the Start Test button.

GR-909 Test

• Select the test(s) to be performed by marking the corresponding checkbox.
• Click on the Start Test button.

• Click on the DHCP Release button to release the current IP address.
• Click on the DHCP Renew button to get a new IP address.

LCD Message History Page