
Can I switch Between Rate Plans?
Can I switch between Rate Plans?
Can I switch between Rate Plans?
Yes. Vonage lets you switch to a new plan at any time. The plans that are available to you appear on your account Dashboard. You can change them by clicking on 'Change Your Rate Plan' under Billing.
Switching Between Residential Plans:
When you switch from Residential Basic 500 Plan to Residential Premium Unlimited Plan
- You will get unlimited local and nationwide long distance calling, plus unlimited calls to the United States.
- You won't have to worry about how many minutes you're using anymore. Now, all your domestic calls are included -- in one low monthly fee!
- You will be charged $20.00 and taxes to your credit card (on the day you switch).
- After that, you'll pay $39.99 each month, instead of $19.99. Your monthly billing date will stay the same.
- If you used more than 500 of your monthly long distance minutes before making the switch, you will be charged 4.9 cents for each minute over 500. This charge will be added to the $39.99 on your next regular monthly bill.
- The change is effective immediately. All calls that you make from that time onward will be included in the Premium Unlimited Plan.
When you switch from Residential Premium Unlimited Plan to Residential Basic 500 Plan
- You will get 500 Anytime Minutes Anywhere to Canada and the USA.
- You will be charged a $12.99 service fee plus taxes to your credit card (on the day you switch).
- After that, you'll pay $19.99 each month instead of $39.99. After 500 minutes of calls to Canada and the USA, we will bill you 4.9 cents per minute for each minute you use. Your monthly billing date will stay the same.
- The change is effective immediately. All calls that you make, from that time onward, will be included in the Basic 500 Plan.
Switching Between Business Plans
When you switch from the Entrepreneur Pro to the Entrepreneur Unlimited
- You will get unlimited local and nationwide long distance calling.
- You won't have to worry about how many minutes you're using anymore. Now, all your domestic calls are included, in one low monthly fee!
- You will be charged $14.00 and taxes to your credit card (on the day you switch).
- After that, you'll pay $69.99 each month instead of $55.99. Your monthly billing date will stay the same.
- If you used more than 1500 of your monthly long distance minutes before making the switch, you will be charged 4.9 cents for each minute over 1500. This charge will be added to the $69.99 (on your next regular monthly bill).
- The change is effective immediately. All calls that you make, from that time onward, will be included in the Small Business Unlimited Plan.
When you switch from the Entrepreneur Unlimited to the Entrepreneur Pro
- You will get 1500 local and nationwide long distance minutes. After you have used 1500 minutes in a billing cycle, extra minutes are billed at only 4.9 cents each.
- You will be charged a $12.99 service fee plus taxes to your credit card (on the day you switch). After that, you'll pay just $55.99 each month instead of $69.99. Your monthly billing date will stay the same.
- The change is effective immediately. All calls that you make, from that time onward, will be included in the Small Business Basic Plan.
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